kinlass42
Date:
2008-05-15
Time: 07:39:31
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For all who work with rude customers, what a
shame we can't actually do this!
An award should go to the Virgin Airlines
desk attendant in Sydney some
months ago for being smart and funny, while
making her point, when
confronted with a passenger who probably
deserved to fly as cargo.
A crowded Virgin flight was cancelled after
Virgin's 767s had been
withdrawn from service. A single attendant
was rebooking a long line of
inconvenienced travellers. Suddenly an angry
passenger pushed his way to
the desk. He slapped his ticket down on the
counter and said, 'I HAVE to
be on this flight and it HAS to be FIRST
CLASS'.
The attendant replied, 'I'm sorry, sir. I'll
be happy to try to help you,
but I've got to help these people first, and
I'm sure we'll be able to
work something out.'
The passenger was unimpressed. He asked
loudly, so that the passengers
behind him could hear, 'DO YOU HAVE ANY IDEA
WHO I AM?'
Without hesitating, the attendant smiled and
grabbed her public address
microphone: 'May I have your attention
please, may I have your attention
please', she began - her voice heard clearly
throughout the terminal.
'We have a passenger here at Desk 14 WHO DOES
NOT KNOW WHO HE IS. If
anyone can help him find his identity, please
come to Desk 14.'
With the folks behind him in line laughing
hysterically, the man glared at
the Virgin attendant, gritted his teeth and
said, 'F... You!'
Without flinching, she smiled and said, (I
love this bit) 'I'm sorry, sir,
but you'll have to get in line for that too.'
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